Contact Us

Hong Kong

Phone+852 2655 0300
Fax+852 3572 0052
Address21/F, CITIC Tower, 1 Tim Mei Avenue, Central, Hong Kong

United States

Phone+1 212 363 6888
Fax+1 212 820 9770
Address11 Broadway Suite 801 New York, NY 10004


The information on this Site is intended only for your general information although such information is obtained or compiled from sources which Eddid Financial Holdings Limited (“Eddid Financial”), its subsidiaries and its associated companies believe to be reliable. Eddid Financial expressly disclaims any warranties or duties regarding, including without limitation, the accuracy, validity, timeliness or completeness of any such information. All information on this Site is provided on an "as is" basis and is subject to change without prior notice to you. Eddid Financial further expressly disclaims any liability whatsoever for any loss howsoever arising from or in reliance upon the information or opinions in this Site. Due to the nature of the internet, data transmission via internet may be subject to interruption, transmission blackout, delayed transmission and incorrect data transmission. Eddid Financial is not liable for malfunctions in communication facilities not under its control that may affect the accuracy or timeliness of messages you send. You are solely responsible for the risks involved.

No Offer

Neither the information nor any opinions in the websites and APP of Eddid Financial constitute solicitation, invitation, inducement, representation of any kind or offer or form whatsoever by Eddid Financial to buy or sell any securities, futures, options or other financial products or provide any service or investment advice.

Use of Link

The viewers may, at their own risks, view other sites via links provided in this Site. Eddid Financial takes no responsibility for the contents and security of such sites, makes no representation as to and shall have no liability for, including without limitation, its accuracy, completeness, timeliness, validity, performance and security of such sites.

Collection of Personal Information

Your visit to this site may be recorded for analysis on the number of visitors to the website and general usage patterns. Some of this information (such as age, gender and interests) will be gathered through the use of "cookies". Cookies are Small2 bits of information that are automatically stored on a person's web browser in his/her computer that can be retrieved by this site. If you would prefer, you can change the setting on your browser itself by setting your browser to disable cookies or inform you when they are set. However, by disabling them, you may not be able to take full advantage of our website. If we do ask you to provide personal information, we will always specify the purpose for which such personal information is collected and ensure that it is only used for the purpose specified at the time of collection.

Third-party websites and data

Market research, market data and links to other websites are for reference and educational purposes only, and do not provide advice or serve as a solicitation to enter the business. Eddid Financial is not responsible for this information and the content of the linked website. The information may be updated from time to time without notice.

Social Media Policy

By using Eddid Financial' social media (“social media”), you acknowledge and agree to this disclaimer. Eddid Financial reserves the rights to change, alter, cancel or suspend its social media and users without notice.
The opinions or views expressed on Eddid Financial' social media platforms, including but not limited to blogs, Facebook, WhatsApp and WeChat represent the thoughts of individual users and not necessarily those of Eddid Financial or any of its corporate partners, affiliates or any of their respective directors, officers, employees, or staff. By submitting content (defined as materials, advice, representations, opinions and views) to any of Eddid Financial' social media sites or platforms, you understand and acknowledge that this information is available to the public, and that you are allowing Eddid Financial to have a permanent right to use your comments for Eddid Financial' business purposes including but not limited to internal and external promotions. This could include using, republishing, reproducing, distributing, changing or displaying the comments across Eddid Financial' website and other websites without restriction from time of submission in perpetuity. Eddid Financial does not control or guarantee the accuracy, relevance, timeliness or completeness of information contained. While Eddid Financial makes reasonable efforts to monitor and moderate content posted on its social media platforms, neither Eddid Financial nor its employees or other affiliated individuals have the ability to moderate all comments at all times and cannot always respond immediately to online requests for information. Eddid Financial reserves the sole and final right to review, edit and/or delete any comments or users it deems inappropriate. Comments may be deleted or edited if deemed inappropriate or irrelevant by the moderators. Eddid Financial' social media sites are provided as a value added service and convenience to users. We make no representation concerning the content, quality, timeliness, safety or suitability of their contents, nor are we liable for the content or availability of external websites. Eddid Financial makes no endorsement, expressed or implied, to any hypertext links, and as such Eddid Financial is not responsible for the content of external websites. You browse or participate at your own risk, and are responsible for the content you post and all activity that occurs under your user name.

Password Security

You shall keep the password which is used to access your online trading account confidential and shall not disclose them to any person not authorized to operate the online trading account. You shall not store the password on any computer which may be assessed by any unauthorized person. You shall be solely responsible for any disclosure of the password to any third person or any unauthorized use of the password. Eddid Financial is not responsible for unauthorized access to your online trading account due to your failure in safeguarding the password.

Risk Disclosure Statements for using Online Trading Services

In relation to online trading, you should fully be aware and accept that, because of the inherent characteristics of the internet, it may not be a completely secure and reliable means of telecommunication and there may be delay in data transmission and receipt of instructions or other information, delays in execution or execution of instructions at prices different from those prevailing at the time the instructions are given. There are also risks of misunderstanding or errors in communication and it is usually not possible to cancel instructions once given;
In relation to the use of the password to the Online Trading Services, you acknowledge and fully understand that you shall be solely responsible for any disclosure of the password to any third person or any unauthorized use of the password. So long as the password is used in identification of the source of instructions, the instructions thereof shall be deemed to have originated from you, as authentic, complete, accurate and binding on you, whether or not such instructions was in fact given by you;
and You understand that Eddid Financial shall not be liable to you for: (i) any delay or error in the execution of instructions, or (ii) non-execution of instructions, due to any error, interruption or non-availability of any equipment, facilities or other circumstances which are not actually foreseen by or actually known to Eddid Financial or which are beyond the control of Eddid Financial and Eddid Financial has not made any representations or guarantees in relation to the timeliness, accuracy, completeness, reliability of any information disseminated or accessible through the Online Trading Services.


The information on this Site may not be copied, transmitted, disseminated, sold, distributed, published, broadcast, circulated, stored for subsequent use or commercially exploited in any manner without prior express consent of Eddid Financial.

Personal Information Collection Statement

This statement is made by Eddid Financial Holdings Limited (“Eddid Financial”) in accordance with the Personal Data (Privacy) Ordinance of the Hong Kong Special Administrative Region (“the Ordinance”). The Statement is intended to notify data subjects of why personal data is collected, how it will be used and to whom data access requests are to be addressed.


Eddid Financial Holdings Limited respects each individual's right to privacy. We value our relationship with you, and we take pride in maintaining loyalty and respect with each individual client; all personal information collected by Eddid Financial is protected under stringent security measures. The provisions of this notice apply to former clients, current clients and applicants.


When you apply for and/or maintain a live or demo account with Eddid Financial or contact Eddid Financial for any inquiries, Eddid Financial collects personal information, including your name, contact details and other personal particulars for the following purposes, such as evaluating your financial needs, processing your requests and transactions, informing you about investment products and services and providing customer service. The types of personal information may include:
  • Application information. Information you provide to us on the account application form and other forms, such as your name, address, birth date, identification card number, occupation, assets, and financials.
  • Transaction information. Information about your transactions as well as information about our communications with you. Examples include your account balances, trading activity, your inquiries, and our responses.
  • Verification information. Information necessary to verify your identity, such as a passport or driving licence. Additional examples also include background information we receive from public records or from other entities not affiliated with Eddid Financial. Eddid Financial may also be required to collect your information and take actions necessary to verify your identity in accordance with regulatory requirements.
Eddid Financial Holdings Limited or its affiliates intends to use your name, telephone number and email address for direct marketing investment products and services and Eddid Financial requires your consent for that purpose. By applying for and/or opening a live or demo account with Eddid Financial, you acknowledge and agree that your consent is voluntarily provided to Eddid Financial. If you do not wish Eddid Financial to use your data for use in direct marketing as described in this policy, you may exercise your right to opt-out by notifying Eddid Financial.
In compliance with the Personal Data (Privacy) Ordinance, Eddid Financial would like to inform you that your personal information may be used for the following purposes:
  1. Sharing, cross-checking and transferring that personal data with any Eddid Financial 's affiliated or associated companies or Group companies of Eddid Financial whether in relation to new or existing client verification procedures, ongoing account administration or direct or indirect marketing of any investment, dealing or related services or products;
  2. The comparison and or transfer to third party service providers of such personal data for the purposes of credit checking and or data verification;
  3. Any purpose relating to or in connection with the compliance of any law, regulation, court order or order of a regulatory authority, including the provision of any such data to any such regulatory authority as required by law or regulation;
  4. Any other purpose relating to or in connection with Eddid Financial's business or dealings or the business or dealing of Eddid Financial 's affiliated or associated company or any member of Group companies of Eddid Financial.
Your personal data held by Eddid Financial will be kept confidential but Eddid Financial’s affiliated or associated company or Group companies of Eddid Financial may provide information to:
  1. any agent or third-party services provider who provides services to any of Eddid Financial’s affiliated or associated companies or Group companies of Eddid Financial in connection with the operation of its business;
  2. any regulatory or governmental authorities which relates to or govern any business of any of Eddid Financial's affiliated or associated companies or Group companies of Eddid Financial and;
  3. any person that Eddid Financial considers as appropriate or fit including any of Eddid Financial's affiliated or associated companies or a member of Group companies of Eddid Financial and its employees under a duty of confidentiality. Your personal data may be transferred to a place outside Hong Kong where it may not have protection to the same or similar level in Hong Kong.
In accordance with the terms of the Personal Data (Privacy) Ordinance, any client has the right:
  • To determine whether Eddid Financial holds data about that client and of access to such data;
  • To request Eddid Financial correct any inaccurate data relating to the client;
  • To ascertain Eddid Financial's policies and practices in relation to data and be informed of the kind of personal data held by any of Eddid Financial’s affiliated or associated companies or Group companies of Eddid Financial;
  • To request Eddid Financial or its affiliated or associated companies or Group companies of Eddid Financial to cease from using his/her personal data for direct or indirect marketing purpose by writing.
Eddid Financial has the right to charge a reasonable fee for the processing of any data access request in accordance with the terms of the Personal Data (Privacy) Ordinance. Requests for access to data or correction of data or for information regarding Eddid Financial's privacy policy and practices should be addressed to the following:
The Data Protection Officer:
21/F, CITIC Tower, 1 Tim Mei Avenue, Central, Hong Kong
Telephone: (852) 2655 0300
Fax: (+852) 3572 0052
You are not required to supply any of the personal information that we may request. However, failure to provide all required information may prevent us from opening and/or maintaining your account or providing services to you. While we make every effort to ensure that all information we hold about you is accurate, complete, and up to date, you can help us considerably in this regard by promptly notifying us if there are any changes to your personal information.


Cookies are Small2 files containing information that a Web site uses to track its visitors. Eddid Financial may set and access Eddid Financial cookies on your computer, enabling us to learn which advertisements and promotions bring users to our Web site. Eddid Financial or any of its divisions or Group companies of Eddid Financial may use cookies in connection with Eddid Financial's products and services to track your activities on our Web sites. Such information that we collect and share would be anonymous and not personally identifiable.


Eddid Financial uses Secure Socket Layer (SSL) encryption technology in order to protect certain information that you submit. This type of technology protects you from having your information intercepted by anyone other than Eddid Financial while it is being transmitted to us. We work hard to ensure that our Web sites are secure and that they meet industry standards. Eddid Financial also uses other safeguards such as firewalls, authentication systems (e.g., passwords and personal identification numbers), and access control mechanisms to control unauthorized access to systems and data.


Eddid Financial may share personal information described above with our affiliates or Group companies of Eddid Financial for business purposes, such as, but not limited to, servicing customer accounts and informing customers about new investment products and services, or to aid in the trading activity of the company, its affiliates, or employees, and as permitted by applicable law. Our affiliates may include companies controlled or owned by us as well as companies that have an ownership interest in our company. The information we share with affiliates or Group companies of Eddid Financial may include any of the information described above, such as your name, address, transaction and account information. Our affiliates or Group companies of Eddid Financial maintain the privacy of your information to the same extent Eddid Financial does in accordance with this Policy.
If you do not wish to have your personal information disclosed to our affiliates or other third parties as described in this Policy, please contact us via e-mail at:, or send your request to:
Eddid Financial Holdings Limited
Attention: Compliance Officer
21/F, CITIC Tower, 1 Tim Mei Avenue, Central, Hong Kong


Eddid Financial does not disclose your personal information to third parties, except as described in this Policy. Third party disclosures may include sharing such information with non-affiliated companies that perform support services for your account or facilitate your transactions with Eddid Financial, including Group companies of Eddid Financial and those that provide professional, legal, or accounting advice to Eddid Financial. Non-affiliated companies that assist Eddid Financial in providing services to you are required to maintain the confidentiality of such information to the extent they receive it and to use your personal information only in the course of providing such services and only for the purposes that Eddid Financial describes in this policy.
We may also disclose your personal information to third parties to fulfill your instructions or pursuant to your expressed consent.
We want you to know that Eddid Financial will not sell your personal information.


Under limited circumstances, Eddid Financial may disclose your personal information to third parties as permitted by, or to comply with, applicable laws and regulations. For example, we may disclose personal information to cooperate with regulatory authorities and law enforcement agencies to comply with subpoenas or other official requests, and as necessary to protect our rights or property. Except as described in this privacy policy, we will not use your personal information for any other purpose, unless we describe how such information will be used at the time you disclose it to us or we obtain your permission.