In light of the recent rise in AI-enabled hacking, impersonation, and scam activities in the market, Eddid Financial wishes to remind clients to remain vigilant against fraudulent traps. Clients and the public should stay alert at all times and strictly avoid disclosing personal data or making payments to any suspicious third parties.

To safeguard your account and assets, please observe the following precautions:

l   Rely on Official Communication Channels: When handling any matters related to the Company, please ensure you are using Eddid Financial's official website, customer service hotline, and email addresses. Do not click on suspicious links or disclose personal information to unverified third parties.

l   Verify Licensed Representatives: Clients can verify the identity of our licensed representatives at any time via the Public Register of the Securities and Futures Commission (SFC).

l   Verify Proactively: If you have any suspicions regarding calls, SMS messages, or emails claiming to represent Eddid Financial or Eddid Securities and Futures, please contact our Customer Service Department immediately for further verification.

Should any individual or organization claiming to represent Eddid Financial or its affiliates contact you offering account information or financial services, please exercise extreme caution, as such parties may be engaged in fraud or identity theft. If you believe you have encountered such fraudulent activity, we urge you to report the matter to Hong Kong Policeimmediately. Please be advised that the Group accepts no liability for any losses arising from such fraudulent activities.

For any inquiries, please contact our Customer Service Hotline at (852) 2655 0388 (Hong Kong, Macau, Taiwan and Overseas) / 400 120 0068 (Chinese Mainland) or email us at cs@eddid.com.hk.

Eddid Financial / Eddid Securities and Futures